Privacy Policy

MemoryC is a trading name for Gobeyond Ltd, registered in Ireland.

The privacy of our customers is a top priority for us. As part of your visit to our website we collect certain types of information from you. Please read on for information on how your information is being used stored and processed by us. You are welcome to contact our Data Protection Officer if you wish to discuss these policies with us. Contact details are listed at the bottom of this policy.

When you register with [MemoryC] we require certain information in order to process your orders, send you weekly communications or any other information you may request from us.

All personal information is stored, processed and otherwise used in compliance with local and European privacy laws. By registering, ordering or otherwise engaging with MemoryC, you consent to the collection, storage and processing of this information where necessary to enable us to provide you with the service you have engaged us for.

We never share, sell or otherwise transfer any customer information with any other company other than for the purpose of fulfilling customer orders and deliveries!

We collect two types of information from you when you visit our website and/or make a purchase from our website. These types of information are:

1: User-provided information. On each order placed on our website we collect some personal information from our customers. These details include name, address, email address, phone number, payment information etc. The sole purpose of collecting this information is to allow us to process and ship each order, and for us to receive payment for each order. In addition, we use the email address provided to send updates on orders, such as order confirmations, shipping notifications and other notifications relating to your order history.

We provide weekly email newsletters and other promotional and marketing email communication from time to time. This service is only available to users who have consented to us sending these communications.

In order to process orders for shipping, it is necessary for us to share your shipping address and contact details with third party entities such as couriers. Each third party entity is required to protect and process this information according to the relevant legislation and their own Privacy Policies.

For a list of third party entities we share this information with, please contact our Data Protection Officer at the contact details below this policy.

2: Anonymous information. When you visit our website we will record certain information in a cookie on your computer. This information is collected solely to offer you a more personalised shopping experience on our site and also in order for us to track customer behaviour on our website, which helps us constantly improve our website. This type of information includes IP address, referring website, tracking of clicks on our website and from newsletters and promotions, operating system and browser version and other related information.

All this information is anonymous which means we do not link it to your profile in our systems, and it is used mainly for statistical purposes.

You may choose to set your browser to block cookies from our website. In this case you will still be able to browse our website but you will not be able to complete a purchase.
You can view our comprehensive cookie policy here – www.memoryc.com/help/cookie_policy.html

In addition, to cookies, we also engage with Analytics and Social Media Widgets on our website.

Use of these collection methods is completely anonymous and is not used to personally identify any user.


Financial Information/Payment Records

We do not store, nor do we even have access to, customer credit card or other payment method details. During checkout all payment details are processed in real-time by our payment processing partners and we never get access to any credit card or other payment details.

Each payment processing partner is required to protect and process your payment information according to the relevant legislation and their own Privacy Policies.

For a list of our payment processing partners, please contact our Data Protection Officer at the contact details below this policy


Data Security

All personal details collected, such as names, addresses and contact details are stored in our database which is encrypted and kept securely within our company.

We engage with third party providers for our Information Technology Infrastructure, such as Cloud Computing Providers. Your data is stored in servers managed by these providers, also known as Third Party Processors and these entities are required to protect and process your information according to the relevant legislation and their own Privacy Policies.

For a list of third party entities we share this information with, please contact our Data Protection Officer at the contact details below this policy


Your Rights

At any time you are entitled to

The right to request copies of all personal data we hold or process belonging to you.

The right to correct, amend or update any personal information you have given us.

The right to remove your consent to all marketing or other communications we have with you based on personal information you have supplied.

The right to the identification of any or all Third Party Processors who have access to your personal information during the normal course of business.

The right to request that all personal data we hold or process belonging to you is deleted.

(Please note: In order to comply with National Business and Corporate governance laws which take precedence over all other considerations, while you are entitled to have your data deleted, this may only be completed after certain time limits, as laid down by legislation, have been exceeded. For a further explanation of this restriction, please contact our Data Protection Officer using the contact details below this policy)

While the option to change or alter personal information and change communication consent can be managed within your own account settings, all other requests should be directed to our Data Protection Officer


Acceptance of our Privacy Policy

By using this site, you signify your acceptance of this policy. If you do not agree with any aspect of this policy, you can discontinue your use of the website. We reserve the right to modify this Privacy Policy at any time. Therefore, each time you use this website you will be bound by the current Privacy Policy and you should review it each time you use the website to satisfy your acceptance of any changes.


If you have any questions or concerns on our policy, we will be more than happy to address them for you. Please use the contact details below to contact us directly.


Data Protection Officer
GoBeyond Ltd.
Unit A8 Celbridge M4 Business Park
Celbridge
Co. Kildare W23 YW8R
Ireland

Email: privacy@memoryc.com